Privacy Policy

At BG Secrets, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://bgsecrets.com/).

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  1. Personal Information: Includes your name, phone number, email address, and shipping address when you place an order or contact us.

  2. Payment Information: Details provided during the advance payment process, such as transaction details (we do not store sensitive financial information like credit card numbers).

  3. Website Usage Data: Non-personal information, such as IP address, browser type, and pages visited, to improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

  1. Order Processing: To confirm and process your orders, including advance payments and delivery.

  2. Customer Support: To respond to your inquiries and provide assistance.

  3. Marketing Communications: To send updates, promotions, and offers (you can opt out anytime).

  4. Improving Website Functionality: To enhance user experience and website performance.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except in the following cases:

  1. Service Providers: With trusted third-party providers who assist in order fulfillment, delivery, or payment processing.

  2. Legal Obligations: When required by law or to protect our legal rights.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is entirely foolproof, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic and customize your experience. You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

As a user, you have the following rights:

  1. Access and Correction: You can request access to your personal information and correct any inaccuracies.

  2. Data Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

  3. Opt-Out: You can opt out of receiving promotional communications by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Please review this policy periodically to stay informed.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting BG Secrets. We value your privacy and are committed to protecting your personal information.