We offer a variety of organic herbal products designed to promote health and wellness. Our product range includes teas, oils, supplements, and skincare items, all made from natural, high-quality ingredients.
Yes, all our products are 100% organic and sourced sustainably. We are committed to providing herbal solutions that are both effective and eco-friendly.
You can place an order directly through our website. Simply browse through our product categories, add items to your cart, and proceed to checkout. We offer a seamless online shopping experience.
Currently, we only offer shipping within Pakistan. However, we are looking to expand our shipping services internationally in the near future.
Orders typically take 3-7 business days to be delivered within Pakistan. Delivery times may vary based on your location and product availability.
When you choose the COD payment option, you will need to pay half of the total order amount when placing the order. The remaining half is paid in cash upon delivery. Once the first payment is received, your order will be confirmed, and we will process the delivery.
The upfront payment helps us confirm your commitment to the order and allows us to reserve your items. It also ensures that the remaining amount is paid when the order is delivered.
We accept Cash on Delivery (COD) as our primary payment method. This allows you to pay half of the order amount upfront online, and the remaining balance is paid in cash upon delivery.
Yes, we use secure payment methods for your upfront half-payment. Your payment information is handled with the utmost care and confidentiality.
We accept returns within 14 days of delivery, as long as the product is unused and in its original packaging. Please contact our customer service to initiate a return.
Refunds are processed based on our return policy. If you qualify for a refund, we will issue it to your original payment method. Please allow 7-10 business days for the refund to reflect.
You can reach us via email at info@bgsecrets.com for general inquiries or bgsecrets.herbal@gmail.com for brand-specific questions. You can also call us at +92 302 1166802.
Our customer service is available Monday to Friday from 9:00 AM to 6:00 PM (PKT). We will respond to your queries as quickly as possible.
Yes, all our products are made with organic, high-quality ingredients. They undergo thorough testing to ensure safety. Please read the product descriptions to confirm if they meet your specific needs.
To create an account, simply click the "Sign Up" button on the top right corner of our website, fill in your details, and click submit. Creating an account allows you to track your orders, manage your personal information, and receive updates on new products.